At Kaimee, we strive to offer a seamless and reliable shipping experience for all our customers across India. Please review our shipping guidelines below:

Free Delivery

• Prepaid & COD Orders:
  We offer free delivery on all prepaid and COD orders across India. No additional delivery charges will be applied to your purchase.

Cash on Delivery (COD) Service

• Nationwide COD Availability:
  Cash on Delivery (COD) is available for customers throughout India, providing flexibility and convenience in your shopping experience.
• Flat COD Charge:
  A flat fee of ₹50 will be charged per order for COD. If you have multiple products in your cart, the ₹50 fee will only be applied once per order, regardless of the number of items.
• Advance Payment for High-Value COD Orders:
  For orders exceeding ₹5,000, an advance payment of ₹500 is required to confirm the order. Our customer service representative will reach out to you to confirm the details and provide payment instructions. The remaining balance can be paid in cash upon delivery.
  Please ensure the advance payment is made using the barcode or bank details sent from our official contact number (provided below). Do not process payments via any other unverified numbers.

Order Processing & Delivery Time

• Order Dispatch:
  All orders are processed and dispatched from our warehouse between Monday to Saturday. Once dispatched, delivery typically takes between 4 to 7 working days, depending on your location within India.
• Same-Day Delivery for New Delhi & NCR:
  We offer same-day delivery for prepaid orders within New Delhi and the NCR region. This service ensures that you receive your order quickly, with minimal wait time.

How to Make the Advance Payment for COD Orders Above ₹5,000

If your COD order exceeds ₹5,000, please note the following payment instructions:

1. You will receive a call from our representative to confirm your order.
2. A minimum advance payment of ₹500 must be made to confirm your order.
3. The payment should be completed only through the barcode or bank details sent from our official number.
4. Once the payment is received, your order will be dispatched, and the remaining balance will be collected in cash upon delivery.

Contact Us

If you have any questions, concerns, or need assistance with your order or payment process, please reach out to us via the following official channels:

• Email: kaimee.care@gmail.com
• WhatsApp/Phone: +91 9536888805

Our team is here to assist you and ensure your shopping experience with Kaimee is smooth and satisfying.

Thank you for choosing Kaimee! We look forward to serving you.

Best regards,
Kaimee Customer Support Team